How AI credits work
AI credits are how Dave counts work done by Dave's AI. Each plan includes a monthly amount: 150 on Lite, 1,500 on Pro, 5,000 on Growth, and 20,000 on Scale. Most requests to Dave use 10 credits, so 1,500 credits is about 150 requests.
Only AI uses credits. Sending estimates and invoices, texts, reminders, payments, and e-signatures don't.
What each action costs
| Action | Credits |
|---|---|
| A message to Dave (Ask Dave, AI estimate builder, AI invoice builder) | 10 per message |
| A plan Ask Dave carries out for you | 10 per plan |
| A quick AI write or rewrite of a description or note | 1 |
| AI Walkthrough (audio with photos and video) | 10 per 3 minutes of audio |
| AI Note Taker (audio only, such as a meeting) | 1 per minute of audio |
| A pricebook import | 20 per import |
- Plans: when Ask Dave works through several steps for you, the plan is charged once, even if Dave stops to ask you a question and then carries on.
- Recordings are rounded up to the next unit. A 4-minute walkthrough uses 20 credits. An hour-long meeting with AI Note Taker uses 60.
- Something went wrong? If a request to Dave fails, a plan completes nothing, or an import fails, its credits are given back.
What doesn't use credits
- Sending, resending, and downloading estimates and invoices
- Payment reminders, receipts, and online payments
- E-signatures and the client portal
- Texts to clients (they have their own monthly limit)
- Photo and video uploads (they have their own monthly limit too)
- Scheduling, calendar sync, and QuickBooks sync
Where credits come from
Dave uses this month's plan credits first. When they run out, it uses any pack credits, starting with the ones that expire soonest.
Plan credits refill every month on your billing date. Unused plan credits don't roll over. Pack credits last 12 months.
See how credits are used
Owners and admins can open Settings → Billing on the web. This month's usage shows credits used and about how many requests are left. Open AI credits by person to see who used them.
Set a limit for a person
On Pro and up, you can give anyone on your team a monthly AI credit limit.
- Open Settings → Billing → AI credits by person.
- Enter a monthly limit next to the person. Leave it empty for no limit, or enter 0 to turn AI off for them.
- Choose Save.
When credits run out
Only the AI pauses. Estimates, invoices, texts, reminders, and payments keep working. The owner gets an email at 50%, 80%, and 100% of the month's credits.
To keep using AI before your refill date:
- Move up a plan for more credits every month. The extra credits for the rest of this month show up right away. See change or cancel your plan.
- Add a credit pack on Pro, Growth, or Scale: 500 credits for $10. See credit packs and auto top-up.
Lite doesn't offer packs. To get more AI on Lite, move up to Pro.
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