Request a Google review

Ask a client to review your business on your Google Business Profile after a job is done. Start from the client’s profile, choose the relevant project, and add a personal message and up to six project photos. Review-request status and history are associated with the client.

Before you start

• Connect your business to Google the first time you send a review request.
• The client needs an associated project and an email address or phone number you can send to.

Where to find Request Review

• Open Clients, choose the client, then select Request Review and pick their project.
• You can also select Request Review on the client card inside a project.
• From the create menu, select Review Request and choose a project.

Steps

1. Open Clients, select the client, choose Request Review, and pick the project you want to feature.
2. If this is your first review request, search for your business on Google Maps and connect it.
3. Write your Message — Dave includes a default note you can edit.
4. Optionally select Add Photos to include up to six project photos.
5. Under Send to, choose who should receive the request by email or text.
6. Select Send Review Request.

What your client receives

Your client gets a link to a review page that includes:

• Your custom message
• Project photos you selected
• A Review Us on Google button that opens Google so they can leave their review

After you send

Dave confirms when the review request is sent. You can Copy Portal Link to share the review page yourself.

On the client profile, select Review requested to open the request history and check when messages were sent. You can ask again from that history if the client needs a reminder.

If Request Review is missing, check that the client has an associated project. A previous request may appear as Review requested instead. Dave also hides the request action when the client is marked Do not ask.

Tips

• Add photos from the project before sending — clients often respond better when they can see their finished job.
• Keep your message short and personal.
• Send the request soon after you wrap up the work.